About Exchange folders

To display your Microsoft Exchange mailbox folders, click Folders in the Navigation Pane. These Exchange mailbox folders include Calendar, Contacts, Deleted Items, Drafts, Inbox, Junk E-mail, Journal, Notes, Outbox, Sent Items, and Tasks.

Tip Any Search Folders you create with Microsoft Office Outlook 2003 are also displayed in your folder list. A Search Folder is a virtual folder that contains views of all e-mail items matching specific search criteria. The items remain stored in one or more Exchange folders.

Each item in the folder list links to that folder or to a particular Microsoft Office Outlook Web Access function. Clicking Calendar, for example, will display your appointments and meetings, while clicking Sent Items will display all the messages you've sent.

To display your organization's public folders, click Public Folders in the Navigation Pane. Outlook Web Access displays the public folder tree in its own browser window.

Work with your Exchange folders

Your Exchange mailbox contains folders with specific functions for handling your e-mail messages. These folders include Deleted Items, Drafts, Inbox, Junk E-mail, Outbox, and Sent Items.

You can create additional folders to organize messages into different categories, such as "Urgent" or "Personal," or you can organize messages by a particular project. Outlook Web Access allows you to delete folders or move and copy existing folders to suit your needs.

To display the contents of a folder, click the folder. All the items in that folder are listed in the main Outlook Web Access display area.

Default e-mail folders

Outlook Web Access provides the following default e-mail folders.

Folder	Description
Deleted Items	Stores messages that you delete. After you delete a message from this folder it's permanently removed from your mailbox.
Drafts	Stores messages that you save. You can save messages that you want to finish composing or send at a later time.
Inbox	Stores newly received e-mail messages. New e-mail messages are displayed in bold type.
Junk E-mail	Stores newly received e-mail messages that have been identified as junk e-mail. Check this folder regularly to ensure that you do not miss messages that you want to receive.
Outbox	Stores outgoing e-mail messages until they're sent.
Sent Items	Stores a copy of each message that is sent.

Personal folders

In addition to your default e-mail folders, Outlook Web Access provides access to the following Outlook folders for your personal use. You can view, modify, and create tasks; however, you can only view your Notes and Journal items.

Folder	Description
Journal	Contains your Outlook Journal items.
Notes	Contains your Outlook Notes.
Tasks	Contains your Outlook Tasks.

Create and delete folders

By default, messages sent to you are stored in your Inbox. However, you can organize your messages into a hierarchical folder system and continue to adjust it as your needs change. For example, you can create a folder called "My Team," with subfolders for each person on your team. When someone leaves your team you can delete that person's folder. If someone moves to another team you can move the folder to that team's folder.

The folders you create can reside at the same level as your default folders (Inbox, Sent Items, and so on), or you can build a personal folder hierarchy by creating subfolders within any existing e-mail folder. For example, you can create subfolders within a default folder, such as your Inbox, or within a folder that you created.

To rename a folder

In the Navigation Pane, right-click the folder, and then click Rename.

To create a folder

To display your Exchange mailbox folders and public folders, click Folders in the Navigation Pane.
In the Navigation Pane, right-click any folder, and then click New Folder.
Tips Although not required, you should right-click the folder that will contain your new folder. If you want to make a new subfolder for a parent folder, right-click the parent folder. To create a new folder from anywhere in Outlook Web Access, on the toolbar, select Folder from the New menu.
In the Create New Folder dialog box, type a name for the new folder in the Name box.
In the Folder contains list, select the type of items the new folder will contain. Your selection will determine which form (Contact, Calendar, e-mail message, and so on) Outlook Web Access will use to display this folder.
Select where you want the new folder to reside in the list of folders. If the new folder is a subfolder of Inbox, for example, click Inbox. If the new folder is at the top level of the folder hierarchy, click the first listing (your user name).

To delete a folder

To display your Exchange mailbox folders and public folders, click Folders in the Navigation Pane.
Right-click the folder you want to delete, and then click Delete.
When asked if you want to delete the current folder, click OK.

Note When you delete a folder, it is moved to the Deleted Items folder. The folder isn't permanently removed until you delete it from that folder.

Move and copy folders

Outlook Web Access allows you to move and copy folders between other folders. This helps you create and organize your folder hierarchies.

Note You can't move or copy items between public folders and your Exchange mailbox folders. For example, you can't move or copy a public folder into your Inbox or Calendar. Also, if your public folders are spread out over several servers in your organization, it may not be possible to move or copy items between those folders.

To move or copy a folder

To display your Exchange mailbox folders and public folders, click Folders in the Navigation Pane.
In the Navigation Pane, right-click the folder you want to move or copy, and then click Move/Copy.
In the Move/Copy Item dialog box, click the destination folder, and then click Move or Copy.

Tip You can also move or copy folders by dragging them. To move a folder, simply drag it to the destination folder in the Navigation Pane. To copy a folder, press CTRL and drag the folder to the destination folder in the Navigation Pane.

To move or copy a folder to a new folder

In the Navigation Pane, right-click the folder you want to move or copy, and then click Move/Copy.
In the Move/Copy Item dialog box, click New.
In the Create New Folder dialog box, type a name for your new destination folder in the Name box.
In the Folder contains list, select the appropriate item for your new folder, and then click OK.
In the Move/Copy Items dialog box, select the new folder, and then click Move or Copy.