About message receipts

Microsoft Office Outlook Web Access allows you to confirm the receipt of a message you have sent. This confirmation can be done with new messages, or when you reply to or forward another person's message.

When you request a message receipt, you'll receive a notification in your Inbox when your message was delivered and when it was opened by the recipient.

When you send a message that contains a receipt request, you will receive one or both of the following in your Inbox, depending on your selection:

Delivered: <subject>, where <subject> is the subject of the message you sent. To see the date and time the recipient received the message, double-click the receipt.
Read: <subject>, where <subject> is the subject of the message you sent. To see the date and time the recipient opened the message, double-click the receipt.

Request a message receipt

When you request a message receipt, notification is delivered to your Inbox indicating that a message you sent was successfully delivered. In addition, you can also request to be notified when the message is actually opened by the recipient.

When you compose your message, on the toolbar, click Options.
To request that you be notified when your message is opened by the recipient, in the Message Options dialog box, select the Request a read receipt for this message check box.
To request that you be notified when your message is delivered, select the Request a delivery receipt for this message check box.