Check names

Microsoft Office Outlook Web Access can match partial names typed into recipient boxes to their corresponding e-mail aliases only if the partial name is unique. For example, if the address list contains the aliases john and johnny, and you type john, the name john isn't completely matched and won't be recognized. This is because both john and johnny could be matched to john. The name john is also displayed in red to indicate that it isn't unique.

If you try to send a message to one or more recipients who can't be matched to an e-mail alias, the Check Names dialog box will appear. For each unresolved name, you can either delete the name from the list of recipients or select a similar name that Outlook Web Access has found in the address book.

On the toolbar, click Check Names . Unresolved names appear in red.
To delete the unresolved name, in the Check Names dialog box, select Delete this recipient from the list, and then click OK.
To get more information about one of the similar names in the list under Change to, such as street address or phone number, select the name, and then click Properties.
To change the unresolved name to one of the names under Change to, select the name, and then click OK.

Tip A maximum of 100 names is returned for you to select from. If you don't see the recipient you're looking for, refine the name you originally typed.

Format messages

Use the Formatting toolbar to format your e-mail messages. With the following commands, you can change the appearance of text and the layout of your message.

Option	Description
	Lists message styles. The default is Normal.
	Lists the font styles you can use for your text.
	Lists the available font sizes.
	Lists the available text colors.
B I U	Makes the selected text bold, italicized, or underlined.
	Aligns the text.
	Creates a bulleted list.
	Creates a numbered list.
	Increases or decreases the indent of your text.
	Sets the text direction in individual paragraphs from left to right or from right to left. This option requires Microsoft Internet Explorer 6 or later.

To change the default font used for all your messages

In the Navigation Pane, click Options.
Under Messaging Options, click Choose Font.
In the Font dialog box, select a font, style, and size, and then click OK.

Set message importance

Outlook Web Access allows you to set a message importance of high, low, or normal to any message you send or post, including new messages, replies, and forwards. Messages not designated as high or low have a normal importance by default.

To set the importance level, in the new message or new post form, click Importance: High or Importance: Low on the toolbar.

Note Message importance can also be set in Options, under Message Options. See Set message options.

Set message options

By clicking Options on the Message toolbar, you can add a number of Outlook Web Access features to messages. The following features can be added to new messages, replies, and forwards:

Importance Sets the message importance to Low, Normal, or High. The default setting is Normal.
Sensitivity Sets the message sensitivity to Normal, Personal, Private, or Confidential. The default setting is Normal.
Message Receipts Lets you request a delivery receipt or read receipt for your message. For more information, see Request a message receipt.
Digital Signatures and Encryption Lets you encrypt or digitally sign the message.
Note These options are available only if the S/MIME Control is installed. For more information, see Set up e-mail security.

Save a message

You can save a message you want to send or complete at a later time. This applies to new messages as well as messages you're forwarding. By default, saved messages are stored in your Drafts folder.

To save a message

Open the message.
On the toolbar, click Save.

Tip To recall a saved message, double-click the message in the Drafts folder.

Send a message

When you've finished composing your message, click Send on the toolbar.